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Maturity Model

Identify your current state and define the next practical upgrade. This page is part of the reading pass—use it to understand levels before you implement.

Level Summary

LevelNameGoal
1AdoptionProve value with controlled experiments
2IntegrationStandardize and scale repeatable delivery
3TransformationRedesign value streams around AI capabilities

Capability Matrix

DimensionLevel 1: AdoptionLevel 2: IntegrationLevel 3: Transformation
StrategyTactical pilotsAligned roadmapAI central to enterprise strategy
Use CasesIsolated winsPortfolio-managedEnd-to-end value stream redesign
Operating ModelTeam-specificStandard roles and workflowsAI-native operating model
Data and TechnologyFragmented baselineTrusted shared platformReal-time, composable ecosystem
GovernanceReactive controlsDefined governance frameworkProactive adaptive governance
People and CultureEarly championsBroad AI literacy and adoptionContinuous innovation culture
MeasurementPilot KPIs onlyKPI tracking across portfolioContinuous optimization loops

Exit Criteria Per Level

Move from Level 1 to Level 2

  • At least three use cases delivering measured value
  • Common delivery pattern documented and reused
  • Governance checks consistently applied before production

Move from Level 2 to Level 3

  • AI embedded in core workflows across multiple functions
  • Quantitative improvement loop operating at portfolio level
  • Business model or customer experience materially redesigned

Typical Risks by Level

LevelCommon RiskMitigation
1Pilot sprawl with no scale pathEnforce portfolio prioritization and owners
2Process overhead slows innovationTailor control depth by risk tier
3Automation outpaces governanceStrengthen monitoring and human override design

CMMI Mapping

  • Level 1 (Adoption) aligns mostly to controlled discovery from early CMMI behaviors.
  • Level 2 (Integration) aligns to managed and defined process capability.
  • Level 3 (Transformation) aligns to quantitatively managed and optimizing behaviors.

Maturity is not linear for every team, but governance and measurement must mature before autonomy increases.

Next Step

Continue to Transformation Approaches. Scoring worksheets stay in Reference for later, when you facilitate an assessment.